Manageria

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Prepared by: "Optimanage.com"

The Management Process ⁽¹⁾

The role of management (the management process) is to:

Define the problem

Set objectives

Delegate authority (assign a person to solve the problem)

Allocate resources

Design the controls (work plans, milestone charts, schedules)

Monitor progress

Solve problems that may appear along the way

Appraise performance

Note that a manager should not delegate all responsibilities to a subordinate. A manager may share responsibility with a subordinate nonetheless, it must be monitored and controlled. In any event, in the eye of the enterprise, the overall responsibility of a problem rests with the manager, not with the subordinate. One may delegate authority not responsibility.

The Skills and Competencies needed for Management ⁽¹⁾

At the level of management, a person should have the skill to interact and communicate with other individuals within the enterprise (subordinates, peers, upper management) as well as with those interacting with the enterprise (suppliers, customers, contractors, etc.).

Robert L. Katz classified the skills of managers into three groups (categories):

Technical (Operational)

Human

Conceptual

The importance of each of these skills depends on the level of managerial responsibility. To have a better understanding see figure -1.

Figure -1
Levels of managerial responsibility and essential managerial skills

The Personal Skills for Managerial Success ⁽¹⁾

To be a successful manager a person should acquire and develop the following skills:

Leadership: To Influence others to do tasks

Self-objectivity: To evaluate one-self realistically

Analytical thinking: To interpret and explain patterns in information

Behavioral flexibility: To change personal behavior to reach a goal

Oral communication: To express ideas clearly in presentations

Written communication: To express one’s ideas clearly in writing

Personal impact: To create a good impression and instill confidence

Resistance to stress: To perform under stressful conditions

Tolerance for uncertainty: To perform in uncertain situations

Managers in today’s market and work environment will have to perform in an atmosphere of; high technology, learning, experimenting, multi-cultural, stress, multi-tasking, communication, guiding and coaching others, and inspiring them.

References:
(1) Patrick J. Montana and Bruce H. Charnov, "Management", Business Review Books, Fourth Edition, Baron’s (2008), p: 6-10.



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